Here's the Pitch .......

DEFAULT – such an ugly word and so much personal financial pain wrapped up in those 7 little letters.  In all of my many years of helping delinquent borrowers learn to manage their student loan debt more efficiently, the one thing that I believe to my very core is that very few borrowers set out to default on their loans. 

Life happens and often throws us some real curve balls. Probably 99% of the delinquent borrowers that I have worked with were in their situation because of an unrelated life crisis that overwhelmed or distracted them. By the time they realized they were behind on their student loan payments, the collection activity had already started – and the headaches that represents! I have always told my students that it is much easier to get results (and help) from customer service representative than from a collector. 

I was listening to Pandora this afternoon and I heard an ad "pitching" a company promising to help out if you had defaulted student loans, including stopping wage garnishment! Since I am always looking for additional sources of help for borrowers in distress, I wanted to check things out. Of course, as with most ads on Pandora, I couldn’t catch the company’s name from the ad’s speed talking announcer. After the third time, I did manage to get the full contact phone number, but I  still could not locate the company on the wide web.

Determined to track this source down, I decided to do a few internet searches for assistance with defaulted student loans or stopping wage garnishment. WOW – was I amazed by the results! I found over 10 companies promising to consolidate your loans. I found dozens of links to web sites promising assistance. It reminded me of the consolidation boom of early 2000 (when I first cut my teeth on the student loan industry). I was particularly surprised by the number of companies offering to help resolve a borrower’s default problems – especially since the ONLY way to consolidate Federal Student Loans and maintain your federal rights and entitlements is to use Direct Loans as your lending source. You can apply directly on-line ( http://loanconsolidation.ed.gov/ ) or you can ask your DOE loan servicer for assistance.

Buyer Beware:
I was unable to ferret out details about these companies, since their websites seemed to start with the application process.  Call me skeptical, but I am leery of any company that is not completely up front about their services, cost or affiliations.


I have urged this many times, but it bears repeating – you must take responsibility and become an educated consumer. Learn to make choices that are in your best interest. So when you are shopping for help on defaulted or very delinquent student loans, make sure you know exactly who you are dealing with. Unless you are using the approved source for Federal Student Loans, you will most likely be giving up some valuable rights and tools. 
 
Rights and Tools You May Need:
For example, when was the last time that the lender on your auto loan, mortgage or credit card said “oh, you’re out of work, we are very sorry. You don’t have to make you payment for the next 6 months”? I am assuming that would be a “NEVER”. If you use a private student consolidation loan, you will probably never have these options either.  However under the Federal Student Loan Program, you can temporarily defer loan payments if you are:

• Unemployed or
• Working less than 30 hours per week and looking for full-time employment or
• Are receiving state or federal assistance or
• Serving in the military

These are just a few of the deferment rights that borrowers are entitled to under the Federal Student Loan Program.  

OTHER BENEFITS:
When was the last time one of your creditors allowed you to select a new payment plan, because you had run into difficulties? Again, I am assuming that would be another “NEVER”. However, unlike private consolidation loans, the Federal Student Loan Program allows borrowers to change payment plans, then switch back again when things stabilize and change again later if the need arises.

Now, I am not going to kid you, the standard 120 month repayment plan is always the best way to pay your loans off. However, the alternative payment plans offer a lot of options to help temporarily manage loan debt. These plans can be very low, including $0 payments on the IBR (Income Based Repayment Plan). Now obviously, you are not going to clear your student loan debt with a $0 payment, but it can provide relief when you need it and allow you to get back on track when your finances stabilize. That is another benefit of the Federal Student Loan Program – there is never a prepayment penalty!

So to wind things up, I am not saying that the new companies are not offering a valuable product or service; however, I do urge borrowers to do their homework, shop wisely and consider the full picture. If you aren’t sure who to trust, contact your DOE servicer or your school’s financial aid department.

Back to School?

Public and private schools are back in session, fall is just around the corner, there's a hint of coolness in the air! This is the time of year that the ‘Back to School bug’ often bites us, and why not? It is a great time to either finish your degree or add additional credentials to your resume.

If you are thinking about heading back to college, be sure to get your student financial aid affairs in order. I am not talking about completing the FAFSA or being notified that your new loan has been processed. That’s the easy part. I am referring to those previous loans you used to pay for your education. Many students start a new program or enroll in a new school using federal student loan money. They are excited about their new educational path and everything is running smoothly when, suddenly, they are notified that their loan for the next term has been rejected. Why? They did not take care of their previous student loans and get their student financial aid affairs in order. One or more of their student loans defaulted and that results in a loss of Title IV funds. Over the years, I have worked with many students who had this unpleasant surprise. I have always found these situations very sad because they are preventable!

So, a few tips to follow before you hit the books again. If you are enrolling in college for a second (or third, fourth, fifth) time around, take a few moments to get your ducks in a row; you’ll be glad you did.

• Visit https://www.nslds.ed.gov/. The National Student Loan Data System (NSLDS) is the U.S. Department of Education's (ED's) central database for student aid. In one quick visit, you will find the financial institution that holds each of your loans, as well as the contact information for that bank or lender. The site should also show if the loans are in Repayment, Deferment or Forbearance. You may find a few surprises!
• Call each servicer or lender to make sure your loan payments are current or visit your account on their website. Remember, if you cannot make a payment to bring your loans current, you have other alternatives, including Deferment rights and Forbearance options. (For more information on your rights, visit http://www.cashcourse.org/swfc/SchoolPage.aspx.) However, be sure to get any delinquent issues resolved before you start classes. If your loans are in a delinquent status, many lenders will not process an In-School deferment and your loans will continue on the countdown to default.
• Make sure that your new school faxes a completed In-School Deferment to every lender holding one of your loans. Submitting the deferment form is a service that many schools offer, but it is your responsibility to make sure that the deferment form is received and processed.
• Finally, always open any mail that references student loans and is addressed to you. In today’s turbulent financial market, many student loans are being sold to other lenders or reassigned to other servicers. It takes 270 days of delinquency for a loan to default. You lender or servicer will be making numerous attempts to contact you before the default is processed.