DO YOU KNOW WHERE YOUR STUDENT LOANS ARE?

Get Ready and Hold On To Your Hats! 

The Department of Education is at it again - changing servicers for their direct loan borrowers.  This seems reminiscent of the days of PUT loans, when borrower's servicers were changed, sometimes two or three times.  The result was a significant upsurge in loan defaults because borrowers were making payments to or trying to contact their old servicing company.  Many times the old servicing company could not even tell the borrower where their loans were being transferred to (or had already been transferred to) and NSLDS could not locate the loans.  It was a mess!

So, why are they changing the system AGAIN? 

This switch up stems from the contract termination between the Department of Education and the Direct Loan Servicing Center.  This means that, if you are a previous FFELP borrower who went through the agony of the PUT disaster a few years ago, your loans will probably not be affected (but, hey, these are the Feds, so keep your fingers crossed!) For those of you who were Direct Loan customers - fasten your seat belts, the ride is about to get bumpy!

Those Direct Loans accounts previously serviced by the NFP servicers (Not For Profit servicers) will be transferred to other NFPs within the federal loan servicing team.  The specific plan calls for loans to be transferred in August and September, as noted below:

COSTEP, EDGEucation Loans and EdManage accounts will be transferred to MOHELA.  Those previously serviced by KSA Servicing will be transferred to Aspire Resources Inc.

Ideally, the borrowers will be notified prior to the account's transfer.  As always, borrowers should monitor their loan's on nslds.ed.gov.  We also strongly encourage borrowers to verify their loan information before and after the transfer - sometimes the amounts may not match and you certainly do not want to be paying any extra for your loans due to a clerical error!
 
 All other loans formerly serviced by Direct Loans should have their transfer completed by August 29th. These accounts should be serviced by FedLoan, DOE-Sallie Mae or DOE-NelNet.  Again, it is crucial that borrowers monitor their accounts, including balances.  If you previously had auto payments set up, make sure the debit from your former servicer stops and be sure to set up a new auto payment account with your new servicer.  Many borrowers are experiencing a delay when dealing with auto debit and payments, so be prepared to make a payment by check, debit, etc. for a month or so if necessary.

As always, it is the borrower's responsibility to maintain their accounts in a current status- even if their servicers are changed without notice.  As we said earlier, fasten your seat belts!

Will the American Opportunity Tax Credit be Another Victim of the Fiscal Cliff?

As I was driving to work yesterday, I heard an interesting article on NPR’s Morning Edition (link provided below).  Now, I am aware that everyone is probably either very tired of hearing about the Fiscal Cliff or very stressed!  However, as a heads up, here is another potential victim of the Fiscal Cliff – the American Opportunity Tax Credit.  Although originally set to expire in December of 2010, the Tax Relief and Job Creation Act of 2010 extended the American Opportunity Tax Credit for an additional two years, through December 2012.  In retrospection, a very bad date for the expiration of the tax credit because this lumps the American Opportunity Tax Credit in with all of the other services that will be under scrutiny for adjustment or elimination as Congress wrestles with the adjustments necessary to begin cutting the nation’s deficit.

Popular Student Tax Credit Will Expire:

Under the American Recovery and Reinvestment Act (ARRA), more parents and students qualified for a tax credit, the American Opportunity Tax Credit, to pay for college expenses.  A modification of Hope Credit, the American Opportunity Tax Credit has been in effect for tax years 2009, 2010 and, under ARRA, 2011 and 2012.  The American Opportunity Tax Credit has been very popular because it was accessible to a broader range of taxpayers, including many with higher incomes and those who owe no tax. It also adds required course materials to the list of qualifying expenses and allows the credit to be claimed for four post-secondary education years instead of two. Many of those eligible qualified for the maximum annual credit of $2,500 per student.  Created to help tax payers whose modified adjusted gross income were $80,000 or less, or $160,000 or less for married couples filing a joint return, the credit allowed tax payers to actually receive the credit, whether they owed taxes or not, a feature that proved a huge benefit to lower income families. The credit was phased out for taxpayers with incomes above these levels. The income limits for the American Opportunity Tax Credit were higher than under the existing Hope and Lifetime Learning Credits.

Since extending this tax cut is estimated to cost $10 billion, I personally do not think it will be extended again, but I am optimistic and live in hope…..  So, what will happen if this tax credit is not extended?  The Hope College Tax Credit will come back into effect. 

Hope Tax Credit

Although the Hope Tax Credit is better than nothing, it iss a less generous program than the American Opportunity Tax Credit.  Here is a brief summary of some differences:

·         It is not refundable; it can only reduce the amount of federal taxes you pay.

·         It is worth up to $1,800.

·         100% of the first $1,200 in qualified tuition and related expenses.

·         50% of the next $1,200 in qualified tuition and related expenses.

·         It can only be used for tuition and required enrollment fees- not required course materials.

·         It can only be used for the first two years of undergraduate study.

·         It can only be claimed for two tax years.

·        The credit can be only be claimed in full for single filers' income of $50,000; partial credit is allowed up to $60,000. For joint filers, the full credit can be claimed for incomes up to $100,000; partial credit is allowed up to $120,000.

·       You can claim the Hope educational credit even if the qualified expenses were paid by college loans for students.

·       You can also claim the credit if the student withdrew from school and these expenses were not refunded.

·       Students are eligible if

• they have been enrolled at least half-time in a degree, certificate or otherwise recognized credentialed program for a semester that started in the tax year
• not already taken this education tax credit for two years
• not completed their first two post-secondary years before the tax year
• been free of a drug conviction as of the end of the tax year

SOURCES for this article were National Public Radio’s Morning Edition and the IRS Publications website. 

Link to the NPR news Article from December 11, 2012: http://www.npr.org/2012/12/11/166938090/could-the-opportunity-credit-be-eliminated

Hopefully, after the first of the year, this IRS website  will provide information for the upcoming year. (questions and answers

IF YOU ARE RETURNING TO SCHOOL, MAKE SURE YOU FOLLOW THESE FEW STEPS!

 

Beautiful leaves falling, crisp cooler days, and thoughts of school….. Fall is the season that inspires many of us to return to school to continue our education.

Whether you are finishing your first degree or returning to pursue an advanced degree, please make sure your current student loans are placed back into an in-school deferment.

Although the actual forms must be submitted by the school you are attending, as the borrower, it is your responsibility to make sure the forms have been submitted by the school and processed by your current servicer. Too often the forms are either not submitted or not processed by the servicer.

As a result the loans become delinquent and the march toward default begins. I see this all of the time – borrowers who have been attending classes, signing new financial aid forms, thinking they are doing the correct things; however, they ignore those pesky late notes and e-mails from their servicer - assuming  that they keep getting them " in error” and then one day, BAM! Their accounts are in default, financial aid funds and pell grants are cut off!

Don’t let this happen to you.

If you have recently returned to school take a moment and a few simple steps to ensure your student loan accounts are in their correct status:

1. Call your servicer or sign in to your on-line account to verify the current status of all of your student loans. (Don't know who your servicer is?  Visit www.nslds.ed.gov to locate your student loans)

2. Make sure all previous student loans are in a deferment, as opposed to forbearance. What’s the big deal? If your loans are in forbearance, all of the loans will accrue interest.  In a deferment, the interest will only accrue on your unsubsidized loans; it will not accrue on your subsidized loans. Believe me, this can really add up over the life of a loan.

3. If the loans are not in a deferment, immediately contact or visit your school’s financial aid office.  Have the in-school deferment completed while you are there – you should sign the form. Ask for a copy of the completed form for your records.

4. In order to verify the situation has been corrected, repeat steps 1, 2 and, if necessary, step 3.

5. Stay enrolled ½ time or greater until you complete your next education step!  You will not have to worry about this process again!

OK – with that off of your mind, it is time to hit the books!

Here's the Pitch .......

DEFAULT – such an ugly word and so much personal financial pain wrapped up in those 7 little letters.  In all of my many years of helping delinquent borrowers learn to manage their student loan debt more efficiently, the one thing that I believe to my very core is that very few borrowers set out to default on their loans. 

Life happens and often throws us some real curve balls. Probably 99% of the delinquent borrowers that I have worked with were in their situation because of an unrelated life crisis that overwhelmed or distracted them. By the time they realized they were behind on their student loan payments, the collection activity had already started – and the headaches that represents! I have always told my students that it is much easier to get results (and help) from customer service representative than from a collector. 

I was listening to Pandora this afternoon and I heard an ad "pitching" a company promising to help out if you had defaulted student loans, including stopping wage garnishment! Since I am always looking for additional sources of help for borrowers in distress, I wanted to check things out. Of course, as with most ads on Pandora, I couldn’t catch the company’s name from the ad’s speed talking announcer. After the third time, I did manage to get the full contact phone number, but I  still could not locate the company on the wide web.

Determined to track this source down, I decided to do a few internet searches for assistance with defaulted student loans or stopping wage garnishment. WOW – was I amazed by the results! I found over 10 companies promising to consolidate your loans. I found dozens of links to web sites promising assistance. It reminded me of the consolidation boom of early 2000 (when I first cut my teeth on the student loan industry). I was particularly surprised by the number of companies offering to help resolve a borrower’s default problems – especially since the ONLY way to consolidate Federal Student Loans and maintain your federal rights and entitlements is to use Direct Loans as your lending source. You can apply directly on-line ( http://loanconsolidation.ed.gov/ ) or you can ask your DOE loan servicer for assistance.

Buyer Beware:
I was unable to ferret out details about these companies, since their websites seemed to start with the application process.  Call me skeptical, but I am leery of any company that is not completely up front about their services, cost or affiliations.


I have urged this many times, but it bears repeating – you must take responsibility and become an educated consumer. Learn to make choices that are in your best interest. So when you are shopping for help on defaulted or very delinquent student loans, make sure you know exactly who you are dealing with. Unless you are using the approved source for Federal Student Loans, you will most likely be giving up some valuable rights and tools. 
 
Rights and Tools You May Need:
For example, when was the last time that the lender on your auto loan, mortgage or credit card said “oh, you’re out of work, we are very sorry. You don’t have to make you payment for the next 6 months”? I am assuming that would be a “NEVER”. If you use a private student consolidation loan, you will probably never have these options either.  However under the Federal Student Loan Program, you can temporarily defer loan payments if you are:

• Unemployed or
• Working less than 30 hours per week and looking for full-time employment or
• Are receiving state or federal assistance or
• Serving in the military

These are just a few of the deferment rights that borrowers are entitled to under the Federal Student Loan Program.  

OTHER BENEFITS:
When was the last time one of your creditors allowed you to select a new payment plan, because you had run into difficulties? Again, I am assuming that would be another “NEVER”. However, unlike private consolidation loans, the Federal Student Loan Program allows borrowers to change payment plans, then switch back again when things stabilize and change again later if the need arises.

Now, I am not going to kid you, the standard 120 month repayment plan is always the best way to pay your loans off. However, the alternative payment plans offer a lot of options to help temporarily manage loan debt. These plans can be very low, including $0 payments on the IBR (Income Based Repayment Plan). Now obviously, you are not going to clear your student loan debt with a $0 payment, but it can provide relief when you need it and allow you to get back on track when your finances stabilize. That is another benefit of the Federal Student Loan Program – there is never a prepayment penalty!

So to wind things up, I am not saying that the new companies are not offering a valuable product or service; however, I do urge borrowers to do their homework, shop wisely and consider the full picture. If you aren’t sure who to trust, contact your DOE servicer or your school’s financial aid department.

Don’t Let the Season Carry You Away!

TrueCredit.com Survey Reveals U.S. Consumers are Trimming Holiday Spending Credit Experts Share Shoppers’ Insights and Offer Easy Tips to Avoid Overspending: “While clipping coupons and bargain hunting are effective ways to pinch pennies, now more than ever, consumers need to plan for long-term savings,” said Lucy Duni, vice president of consumer education at TrueCredit.com by TransUnion. “During the holidays, it’s important for consumers to take a holistic approach to their spending, to ensure they don’t rack up debt that will impact their credit long after the holidays are over.”

The experts at TrueCredit.com compiled a list of helpful tips and insights to help consumers navigate the holiday shopping landscape:

Wallet Makeover: Surprisingly, the survey found 55 percent of people say they do *not* feel they’re more at risk of ID theft during the holiday shopping season. As more shoppers hit the stores, so do identity thieves, so it’s important for consumers to protect themselves. To reduce your risk, do not carry extra credit cards, your Social Security card, birth certificate or passport with you unless needed.

Check it Twice: Before you shop this holiday season, check your credit report to get an up-to-date view on your balances and to ensure everything is accurate. After the holidays, check your report again to make sure there isn’t any fraudulent activity on your report.
Trim the Tree: Talk to your friends and family about scaling back on extravagant gifts to ensure the holiday season is more economical for everyone. Try making a list of people you plan to buy gifts for and set a spending limit for each one.

Buyer Beware: According to the survey, more than half of Americans have between one-to-five retail credit cards, and 2 percent say they have seven or more! Avoid the temptation to sign up for every credit card you are offered while shopping. While the promotion may be enticing, it can also make it easier for you to rack up more debt.

Go Green: Go to the ATM and take out the amount of cash you plan to use for the day. Put it in your wallet. When your wallet is empty, stop shopping.

Eyes on the Prize: Maintain good spending habits and a healthy credit report during the holidays and throughout the year. Budgeting ahead for holiday and other spending extravaganzas can help limit financial stress while also keeping your debt accumulation to a minimum.

Final Tip: If you are lucky enough to get that lovely green stuff for a gift (otherwise known as cash), consider giving yourself a real gift and make an additional payment to your student loan principal. Remember, since interest is "fee simple" the faster you pay your principal down, the less your loan will cost!

To see the full results of TrueCredit.com’s survey and learn more about credit management, log onto www.gotruecredit.com and visit the learning center.

Tax Refund? Be Sure to “Pay” Yourself First!

So you received a tax refund check – Lucky You! Getting a lump sum of money is fun. Sometimes I think that dreaming of all the ways you could spend it are the biggest part of the fun – a well deserved vacation, a shopping spree, down payment toward a car……you can spend days dreaming and planning. However, before you make your final decision, think about “paying” yourself first! Seriously, would you like to would you like to make 47% on an investment? Sounds like a ponzi scheme or something but the savings are real and you can turn part of your tax refund into some serious money for yourself.

If you follow this Blog, then you know that I am a huge proponent of making small additional payments to “chip” away you student loan debt. However, paying larger sums toward your student loan will also help, significantly – even if it is only a one-time payment! Let’s look at two scenarios, to see how making a lump sum payment can benefit you. Each of these will be based on a $20, 000 loan debt, at 6.8% interest, with standard 10 year repayment plan.

Scenario 1: Payment of $1,000
No Extra Payments -----------------------With Extra Payments
Monthly Payment $230.16 -----------------.-Monthly Payment $1,230.16

10 years Pay-off time ============ --==7 years 8 months Pay-off time

$7,619.28 Interest Paid Inte=====..===rest$6,149.15 Interest Paid

Advantages of Additional Payments:
2 years 4 months Time Saved

$1,470.13 Total Interest Savings

Balance Schedule for Scenario 1:
Year ---No Extra Pymt ---With Extra Pymt
2011 ---$18,553.54 --- ===$18,553.54
2012 =-$17,005.60 =====-$17,005.60
2013 -=$15,349.06 ==.== .$15,349.06
2014 --.$13,576.29 ===..=-$12,524.12
2015 =-$11,679.15 =====-$9,489.03
2016 =-$9,648.90 ======$6,240.99
2017 =-$7,476.21 =====-=$2,765.07
2018 = $5,151.09 ====== $0.00
2019 =.$2,662.83 =====.,,$0.00
2020 =.$0.00 ======.==$0.00

Scenario 2: Making $500 additional Payment
No Extra Payments ================With Extra Payments
$230.16 Monthly Payment ===========$730.16 Monthly Payment
Pay-off time 10 years ==============..Pay-off time 8 years 8 months

$7,619.28 Interest Paid =============-$6,733.53 Interest Paid

Advantages of Additional Payments:
1 year 4 months Time Saved

$885.75 Total Interest Savings

Balance Schedule for Scenario 2:
Year =-No Extra Pymnt =With Extra Payments
2011 =-$18,553.54 =====$18,553.54
2012 =-$17,005.60 ====-$17,005.60
2013 =-$15,349.06 ====-$15,349.06
2014 =-$13,576.29 ====-$13,050.21
2015 =-$11,679.15 =====$10,584.09
2016 =-$9,648.90 ====.=$7,944.95
2017 =-$7,476.21 =====.$5,120.64
2018 =-$5,151.09 ====.=$2,098.19
2019 =-$2,662.83 ====.=$0.00
2020 =-$0.00 =======-$0.00

If you would like to see how different amounts of “lump” sum payments can help you clear those loans faster, visit http://www.mortgagecalculatorsplus.com/calc-additionalpayment.php .

PAY YOURSELF FIRST – You Deserve It! It is tempting to splurge and spend your tax refund check on something fun or frivolous – I am not talking about using your whole refund to pay toward your student loans. I am a believer in having your cake and eating it too. However, if you will take just a small amount and pay toward your student loan debt, you can significantly shorten your repayment period. Think of all of the ways you could spend the money you currently have to pay on your student loan monthly payments once they are GONE! Now that’s something fun to dream about!

QUICK PRIMER ON EDUCATIONAL TAX CREDITS

By popular demand, we are repeating an article from last January:
SWFC Financial Literacy Department's
QUICK PRIMER ON EDUCATIONAL TAX CREDITS

There are four tax benefits for college education expenses:
· Tuition and fees tax deduction
· The American Opportunity Credit
· The Hope Credit
· The Lifetime Learning Credit.




The Tuition and Fees deduction will reduce your taxable income. The Hope Credit, Lifetime Learning Credit and American Opportunity credit can reduce your tax bill. The American Opportunity credit replaces the Hope credit for 2009 and 2010, and provides a partially refundable credit. Taxpayers should investigate all of their options and choose the credit that will give them the lower tax responsibility; however, they cannot claim more than one credit or a credit and deduction for the same expenses. You cannot “double dip”. The education tax credits are calculated on IRS Form 8863 (PDF).

The American Opportunity Tax Credit is a refundable tax credit for undergraduate college education expenses. This credit can provide up to $2,500 in tax credits on the first $4,000 of qualifying educational expenses. Forty percent of the credit (up to $1,000 maximum) is refundable. This is unique to the American Opportunity Tax Credit. The tax credit is scheduled to have a limited life span and, unless Congress extends the credit to additional tax years, it will be available only for the 2009 and 2010 tax years.

The Hope Credit is a tax credit for college students in their first two years of college. It provides a tax credit of up to $1,800 on the first $2,400 of college tuition and fees. The Hope Credit can be claimed on your tax return if you, your spouse, or your dependent are a first-year or second-year college student, is enrolled at least half-time at an eligible education institution, and you were responsible for paying college expenses. If you missed this credit in the past, it might be possible to file an amended tax return for the year(s) in question.

The Lifetime Learning Credit is a tax credit for any person who takes college classes, even if you took only one class. It provides a tax credit of up to $2,000 on the first $10,000 of college tuition and fees. The total credit is limited to $ 2,000 per return, but you can claim the Lifetime Learning Credit if you, your spouse, or your dependents are enrolled at an eligible educational institution and you were responsible for paying college expenses.

If you use the Income Based Repayment plan (IBR), you can also file IRS form 4506-T to allow the IRS to release your AGI information directly to your loan's http://www.irs.gov/pub/irs-pdf/f4506t.pdf


A final word of caution – Patience is a virtue that can pay BIG $. Do not fall victim to so-called "instant" or "same-day" refunds. These are actually short term bank loans, and most have exorbitant fees. According to Brendan Conway (Contributor to The Christian Science Monitor / March 2, 2009), in some cases, that means a mind-boggling 1,300% when calculated like a credit-card’s annual percentage rate. Electronic refunds are generally processed within 15 days and a refund returned by mail will usually be received within 3 to 4 weeks.

A QUICK REFERENCE GUIDE
American Opportunity Credit

1. $2,500 in tax credits on the first $4,000 of qualifying educational expenses.
2. Up to $ 1,000 may be refunded.
3. Can be used for Education expenses paid with borrower funds (student loans).
4. Can be claimed for the first 4 years of post-secondary education expenses.
5. Available ONLY for 2009 & 2010. Applies to all four years of undergraduate college education.
6. The American Opportunity credit also features an expanded definition of qualifying expenses.

Hope Credit

1. $1,800 of qualifying educational expenses paid for each eligible student.
2. Can reduce taxes to $0. Excess funds cannot be refunded.
3. Can be used for Education expenses paid with borrower funds (student loans).
4. Available ONLY until the first 2 years of post-secondary education are completed.
5. Available ONLY for 2 years per eligible student.
6. Student must be pursuing an undergraduate degree or other recognized education credential.
7. Student must be enrolled at least half time for at least one academic period beginning during the year.
8. No felony drug conviction on student's record.

Lifetime Learning Credit

1. Credit of up to $2,000 based on qualified tuition and related expenses paid for all eligible students. (This can reduce taxes to $0. Excess funds cannot be refunded).
2. Can be used for Education expenses paid with borrower funds (student loans).
3. Available for all years of post secondary education and for courses to acquire or improve job skills.
4. Available for an unlimited number of years.
5. Student does not need to be pursuing a degree or other recognized education credential.
6. Available for one or more courses.
7. Felony drug conviction rule does not apply.
   
   This information is provided by SWFC to increase student awareness of possible Education Tax Credits and Deductions. We are not Tax Preparation experts. Students interested in using any of these credits or deductions should consult a Tax Expert or the IRS.
   
   IRS Form 8863Publication 970, Tax Benefits for Education

Names can be confusing – especially when it comes to student loans.

A Rose is a Rose is a Rose … Names can be confusing – especially when it comes to student loans. You thought you paid that loan yet you are still getting late notices! What’s going on???

The student loan industry is still undergoing monumental changes that can be confusing for student loan borrowers. Even though Direct Loans became the single source for student loans as of July 1, 2010, life is not necessarily simpler. Direct Loans is now using several private companies to service their student loan portfolio. You may think of Direct Loans as your lender but they probably will not be the company servicing your loans. As of December 2010, in addition to the original Direct Loan Servicing, there are now four additional servicers who are handling student loan accounts for the Direct Loan Program. They are:
· DOE/Great Lakes
· DOE/NelNet
· DOE/Sallie Mae
· FedLoans (also known as PHEAA or AES)

It is important to understand that these DOE servicers are separate companies from their FFELP counterparts, with separate mailing addresses and phone numbers. They all also service loans under the FFEL loan program so you may have other student loans handled by Great Lakes, NelNet, Sallie Mae or PHEAA (AES). You may have the phone number for this servicer programmed into your speed dial. However, as separate companies, the DOE/servicer will have separate phone numbers and mailing addresses. Now that I have probably confused you, let’s review a few situations and see if we can help make your student loan life a little easier.

First Scenario – you thought you had a handle on who had your student loans; now, you called your servicer and they no longer have your loans. Yikes! Where are they? What’s going on? There was a large volume of FFELP loans that were sold to DOE in October 2010. This resulted in a lot of loan movement for borrowers. The good news is that this was the final loan sale authorized under the PUT program. However, as other loans were sold under the PUT program over the last few years, borrowers often went from one FFELP servicer to two or more DOE/servicers. Something simple became very bewildering. The DOE (Department of Education) has recognized the confusion created by this program and they are in the process of re-sorting their DOE/Servicer accounts to group all of a borrower’s DOE accounts to one DOE/Servicer. This may result in some additional, initial confusion as the loans are sorted and reassigned, but the DOE assures us that this process should be complete by mid-January and all borrowers with Direct or DOE held loans will have their loans serviced by one servicer. Happy New Year!

Second Scenario - you thought you were paying those loans and yet you keep getting a late notice or calls about delinquent loan payments. There are two possible answers to this scenario. The quickest and easiest explanation is that you have a loan or loans that were recently sold to another servicing company. Contact the company at the phone number referenced in the letter to see what is going on. You should be able to resolve this fairly quickly. The slightly trickier and more common problem occurs when you have loans serviced by both the FFELP servicer and the DOE servicer. For example, you have loans with Sallie Mae and you are making payments; however, you are getting letters from DOE/Sallie Mae saying you are delinquent. You must remember that, even though the names are similar, your loans are being serviced by two different companies. To resolve the current situation, call DOE/Sallie Mae and get a solution in place (payment, adjusted payment plan, deferment or forbearance). Our Tip for Future Contact: If you have the dual servicer situation, make it a habit to always contact the DOE/servicer first. This is based on a provision regarding federal payments, “lockboxes” etc. It can be confusing, but if you will simply get into the habit of contacting the DOE/servicer, you may still resolve your dual serviced student loans with one phone call. The customer service representatives from the DOE side are allowed to discuss both sets of accounts with you; however, the customer service representatives from the FFEL side are not allowed to discuss the DOE accounts with you. So… if you contact your FFELP servicer first, unless you ask to be transferred to the DOE/Servicer, you will have to call back to resolve those accounts.

Resources for Student Loan Management
A student loan borrower’s best source of student loan information remains NSLDS. The website, http://www.nslds.ed.gov/ will provide you with the most current information on all of your student loans and can be easily accessed 24/7 with your PIN. (Our Tip: If you have forgotten your PIN, visit http://www.pin.ed.gov/ and request a duplicate PIN). If you receive any mail from a student loan company, always open the mail and read the information. Trust me, in today’s economy, a company is not going to go to the expense of mailing letters or making phone calls (even “robo” phone calls) without a valid reason. As the borrower who can potentially be negatively impacted by adverse actions on student loans, you cannot afford to ignore any correspondence regarding your student loans. If you do not understand the information, either contact the customer service number listed on the letter or contact your school’s Financial Literacy department for assistance.

Each DOE/Servicer has a website where borrowers can download forms, review their accounts, make payments and request payment relief assistance. If you are a SWFC student or alumni, you can contact our financial literacy department and we will be happy to help locate your servicer’s website and set-up your account for easy management. Just e-mail me, mjoffe@swfc.edu and I will be happy to help.

Here is one final tidbit for your consideration. The Department of Education is reaching out to student loan borrowers and they have added two trendy contact resources for borrowers. Check these out:
www.facebook.com/college.gov
The page features weekly tips, info and links for future, current and former students.
www.youtube.com/collegedotgov This site features more than 60 videos, inspirational videos from peers and advice from current college students.

Where ARE my Student Loans?

Before we see where those peaky loans have gone, let’s take a nostalgic look back: Once upon a time, not so very long ago, a student went to college and used Federal Financial Aid to help pay for their education. The student kept a copy of all of their loan paperwork, all of their loans were with one lender/servicer and, when their Repayment date arrived and the borrower was ready to make a payment, they had their payment coupon booklet in hand, with all of their payment coupons in place. The monthly payment amount was easy to locate, the mailing address was very clear – everything went smoothly. The borrower made regular monthly payments and received a Paid-in-Full statement after the 120th payment. Those were the days!

As many of you already know first-hand and many more of you will soon discover, the life of a student loan holder is not so simple anymore. The student loan industry has entered a brave new world! Over the past two years, many lenders have exited the student loan industry. Some will continue to service their FFELP loans until they are paid in full. However, many lenders choose to sell the FFELP loans and the next thing you know, you are getting letters and e-mail from lenders or servicers you never heard of. What’s a person to do?

It can become even more confusing for borrowers returning to school or who are still enrolled. If you are attending school and using federal student loan monies to fund your education, you have probably recently been contacted by your Financial Aid office asking you to stop in for an appointment. If you fall into this category, please make that appointment now! You will probably be asked to sign a new promissory note. This is necessary because, as of July 1, 2010, the U. S. Department of Education’s Direct Loans is the only source for federal student loans or consolidated federal student loans. For many borrowers, this will just add one more name to their ever growing list of loan servicers.

Now, more than ever, student loan borrowers must take control of their accounts and stay in contact with their lender/servicers. Do you know the answers to these 3 questions?

1. How many student loans do I have?
2. Who is servicing my student loan account(s)?
3. What is my approximate balance on my student loan account(s)?

You should know the answers to each question. Want to check your accuracy? Log onto http://www.nslds.ed.gov/ and see how you did. Were you correct? Any surprises? At this point, if you are still not completely comfortable with your student loan contact information, take a few moments to contact your lender or servicer and get everything straightened out. Even if you scored 100 on the 3 question quiz, follow these few simple guidelines to stay straight with your student loans. Notify your loan’s servicer if you:

· Change your mailing address
· Change E-mail address (Please note: if you no longer check an e-mail address, inactivate the account. If your lender/servicer has the address, they will send E-statements as opposed to “snail mail”. This will not help you if you never check or read mail in that mail box.)
· Change or disconnect your phone
· Change Employers or become unemployed (Remember there is an Unemployment Deferment available for anyone who is not working or is working less than 30 hours per week)

One final piece of advice; be sure to keep your school in the loop too. Lenders do not notify the borrower’s school when loans are bought or sold, so make sure you keep your alma mater updated on the latest changes to your accounts. Your alma mater is also a great source for answers to the latest, confusing correspondence you've received. Your school’s Default Management office still speaks and can translate that foreign language called Financial Aid!

Coming Next Month: The Rates are Falling, The Rates Are Falling …… July 1st means the annual adjustment in variable rate student loans – and they are falling. Is it time to finally consolidate your student loans?

Other Coming Attractions:
A Rose is a Rose is a Rose … Names can be confusing. You thought you paid that loan and now you are still getting late notices! What’s going on???

In-School Consolidation – What’s the Buzz? A look at the pros and cons of this 1 year window for in-school consolidation; it’s not for everyone.

Back to School?

Public and private schools are back in session, fall is just around the corner, there's a hint of coolness in the air! This is the time of year that the ‘Back to School bug’ often bites us, and why not? It is a great time to either finish your degree or add additional credentials to your resume.

If you are thinking about heading back to college, be sure to get your student financial aid affairs in order. I am not talking about completing the FAFSA or being notified that your new loan has been processed. That’s the easy part. I am referring to those previous loans you used to pay for your education. Many students start a new program or enroll in a new school using federal student loan money. They are excited about their new educational path and everything is running smoothly when, suddenly, they are notified that their loan for the next term has been rejected. Why? They did not take care of their previous student loans and get their student financial aid affairs in order. One or more of their student loans defaulted and that results in a loss of Title IV funds. Over the years, I have worked with many students who had this unpleasant surprise. I have always found these situations very sad because they are preventable!

So, a few tips to follow before you hit the books again. If you are enrolling in college for a second (or third, fourth, fifth) time around, take a few moments to get your ducks in a row; you’ll be glad you did.

• Visit https://www.nslds.ed.gov/. The National Student Loan Data System (NSLDS) is the U.S. Department of Education's (ED's) central database for student aid. In one quick visit, you will find the financial institution that holds each of your loans, as well as the contact information for that bank or lender. The site should also show if the loans are in Repayment, Deferment or Forbearance. You may find a few surprises!
• Call each servicer or lender to make sure your loan payments are current or visit your account on their website. Remember, if you cannot make a payment to bring your loans current, you have other alternatives, including Deferment rights and Forbearance options. (For more information on your rights, visit http://www.cashcourse.org/swfc/SchoolPage.aspx.) However, be sure to get any delinquent issues resolved before you start classes. If your loans are in a delinquent status, many lenders will not process an In-School deferment and your loans will continue on the countdown to default.
• Make sure that your new school faxes a completed In-School Deferment to every lender holding one of your loans. Submitting the deferment form is a service that many schools offer, but it is your responsibility to make sure that the deferment form is received and processed.
• Finally, always open any mail that references student loans and is addressed to you. In today’s turbulent financial market, many student loans are being sold to other lenders or reassigned to other servicers. It takes 270 days of delinquency for a loan to default. You lender or servicer will be making numerous attempts to contact you before the default is processed.

FINALLY - A Student Loan Payment Perfect for ME!

July 1, 2009 brought a truly revolutionary change to the Direct and FFELP student loan programs. The new Income-Based Repayment (IBR) plan finally recognizes that "one size does not fit all". While there have always been payment plan options, they tended to generate monthly payments that were strictly related to your loan balance - in other words, the more you owed, the higher the monthly loan payment would be! For borrowers who have chosen careers in the public sector or had to accept entry level positions for their career path, these options were not enough. Frequently, while borrowers wanted to make payments, they were "forced" to use Forbearance because their only payment options were beyond their reach.

As you know, Forbearance will provide payment relief, but it also allows the loan's balance to grow, often at what seem to be astronomical rates. The interest can add up very quickly. For example, let’s say you have $15,500 in student loans and have a Standard Repayment plan with 120 payments @ 6.8% interest. Your monthly payments are $179 a month. However, if you use 36 months of Forbearance, your monthly payment will increase to $215 and you will pay back an additional $4,367 in interest or 20+% more over the loan’s repayment period. (Source: NCHELP Reference Library, Going Above & Beyond: Delinquency & Default Prevention - Slide 11, http://www.nchelp.org/elibrary/index.cfm?parent=1983) WOW – talk about a snowball effect!

With the new IBR plan, your monthly payment will be based on your specific financial situation, not a preset amount based on your loan balance. For borrowers experiencing partial financial hardship (and with today’s economic challenges many of us are), this plan can allow you to remain in a Repayment Status with manageable monthly payments. This can help create positive input to your credit reports.

So, you are probably wondering "How can I get on this plan?" In order to be approved for the IBR plan, a borrower must provide additional information but the payment will make it well worth the effort. To see if you might qualify for an IBR payment plan, use this simple calculator: http://www.aie.org/Calculators/IBR/index.cfm?cid=tgslcibrpage If this indicates you may qualify for the new IBR plan, hop on the phone and contact your servicer!